Privacy Policy

Last updated: September 2026

Your privacy matters to us. This Privacy Policy explains what information TrackVerter collects, how we use it, and your rights regarding your data.

Information We Collect

TrackVerter is designed to minimize data collection. We do not require account registration to use our free conversion tools. When you use TrackVerter, we may collect: • Usage data — pages visited, features used, and general interaction patterns via anonymous analytics. • Device information — browser type, operating system, and screen resolution for compatibility purposes. • IP address — temporarily processed for rate-limiting and abuse prevention. We do not store IP addresses long-term. • Email address — only if you purchase a Supporter pass via Ko-fi and use our Member Access login.

How We Use Your Information

We use collected information to: • Operate and maintain the TrackVerter service. • Prevent abuse, spam, and unauthorized access. • Verify Supporter pass purchases and manage access. • Improve our tools and user experience through aggregated, anonymous analytics. • Respond to support inquiries.

Cookies and Tracking

TrackVerter uses minimal cookies strictly necessary for the service to function: • Session cookies — to maintain your login state if you are a Supporter member. • Preference cookies — to remember your language selection. We do not use third-party advertising trackers. Our analytics are privacy-focused and do not track individual users across websites.

Third-Party Services

TrackVerter integrates with the following third-party services: • Ko-fi — for processing Supporter pass payments. Ko-fi has its own privacy policy governing payment data. • SoundCloud — we access publicly available audio streams and metadata via SoundCloud's public API. We do not access private user data on SoundCloud. • Cloudflare — for content delivery and DDoS protection.

Data Retention

We do not store the audio files you convert or download. Conversion happens in real-time and files are not cached on our servers after delivery. Supporter email addresses are retained for the duration of the active pass and deleted within 30 days of expiration upon request.

Your Rights

You have the right to: • Request access to any personal data we hold about you. • Request deletion of your data at any time. • Opt out of non-essential cookies. • Contact us with any privacy concerns. To exercise any of these rights, email us at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of TrackVerter after changes constitutes acceptance of the revised policy.

Contact

If you have questions about this Privacy Policy, contact us at [email protected].